NEWS & EVENTS
We’ve got all FOUR of the coolest crime fighting, pizza eating, fun loving turtles around coming by Mt Playmore this weekend to meet YOU! Don’t miss your chance to meet them, take photos, and hang with these guys! There is no additional charge for this event beyond your regular admission to Mt. Playmore. Please help us to keep scheduling more events like this by share this event with your friends, and letting us know what other special events or character visit you would like to see in the comments below!
We know you are all getting tired of being stuck at home, but we are greatly encouraged by the improvement in the City of Austin’s key indicators for the COVID pandemic. We are planning to announce our reopening VERY soon as long as these trends continue. In the meanwhile, we had our friends from Greater Austin Comic Con come by to have some fun and show some of the changes we have made to keep everybody safe when we reopen. Check out the awesome video they helped us make to show off what’s new at Mt Playmore!
At Mt Playmore, we believe children should have fun all the time. Although they can not join us at our indoor playscape, we want to keep the fun going. During the COVID-19 epidemic, we decided to work on offering resources so that they can continue to have a blast while at home. Make sure to check every day for new uploads and activities.
Share your pictures on social media with us to enter a chance to win a birthday party for your child. Use the #MtPlayAtHome and tag us using @mtplaymore.
We’ve gotten lots of phone calls over the last couple days, and wanted to answer some of the frequently asked questions here.
MEMBERSHIPS – We have set the monthly renewal price for all memberships to $0 / month so that nobody will be charged during our shutdown. For those who wish to cancel anyways, please call or email us to request cancellation. For those who stick with us through this difficult time, we will leave the renewal price at $0 once we reopen for 1 month as a “Thank You” for staying with us. This will give all members 1 additional free month.
PARTIES – We are proactively reaching out to parties within the next couple of weeks, but not beyond since the duration of this crisis is unknown. We will continue calling upcoming parties each week as they get closer. If you wish to cancel or reschedule a party that is more than a couple of weeks away, please give us a call or send us an email.
GAME / GIFT CARDS – The value on these cards does not expire, and will still be valid once we reopen. The non-refundable status of remaining values on these types of cards has not been affected by COVID19.
For the last few weeks, we’ve been monitoring the evolution of the coronavirus (COVID-19) outbreak. With today’s discovery of 2 presumptive positive cases in Travis County, we wanted to share the precautions that Mt Playmore has in place to prevent the spread of germs within our facility. While many facilities are now scrambling to put into place effective measures to prevent the spread of disease, Mt Playmore has always been extremely focused on the health of our guests and team members and has had these procedures in place for many years already.
- Mt Playmore is DIS.IN.FX Germ Expert Certified. The treatment process combines fogging/spraying/misting technologies that treats our entire facility with a proprietary blend of high powered disinfectants, cleaners and RAZOR Antimicrobial Coating™. This treatment process is proven to kill 99.99% of harmful microbes and inhibit microbial growth. This is followed up with periodic ATP testing which can detect the presence of microbial existence on surfaces and is used to verify the effectiveness of our disinfection program.
- We have a fully automated, touch free Meritech hand wash station available for our guests. This equipment has been tested in FDA-certified laboratories to prove that it consistently removes more than 99.9% of harmful pathogens with each wash cycle. (And kids love using it, so it encourages them to wash too!) This station is located adjacent to the Hungry Yeti Café.
- We have numerous hand sanitizer dispensers located throughout the facility, along with sanitizing wipes that are freely available for our guests to use.
- We have also installed addition sanitizer dispensers by our front door so guests may use them immediately upon entering Mt Playmore.
- Our carpets are vacuumed several times per day, and are sanitized daily with Otoban Disinfectant which is guaranteed to kill 99.99% of germs within 60 seconds.
- We are remaining diligent with our cleaning and sanitation. We are taking extra care to be sure that high touch surfaces are being repeatedly sanitized throughout the day.
We continue to review the latest information from the CDC and Texas Department of Health to ensure our policies and procedures align with the latest recommended preventative measures.
We ask that our guests help us in our effort by staying home if not feeling well.
Mt Playmore was featured this week on CBS Austin for their new segment, “Friday ATX Fix”. Check it out at https://cbsaustin.com/news/local/fridayatxfix-breaking-a-sweat-at-mt-playmore